1. What kind of tasks can my virtual assistant handle?

Our VAs specialize in supporting eCommerce and product-based businesses. Tasks include order processing, inventory management, product listings, customer support, logistics coordination, admin work, and more. If it can be done online, we can help with it.

2. How do you find and vet your virtual assistants?

We have a careful recruitment process that includes screening, interviews, and skills assessments. We match you with professionals who are not only qualified but also a great fit for your business culture and goals.

3. Do I have to train my VA?

We’ll handle the initial onboarding based on your requirements. Once your VA starts, you’ll train them on your specific tools and processes. But don’t worry—we’re always here to help if you need extra support or guidance.

4. What if things don’t work out with the VA assigned to me?

We’ll work with you to understand the issue and find a solution. If needed, we can replace your VA and ensure a smooth transition, at no additional cost.

5. Do you provide ongoing support after onboarding?

Yes! We continue to support you with admin, payroll, and performance check-ins. You also have access to our team if you ever need assistance or have concerns.

6. How much does it cost?

Pricing depends on the role and experience level you’re looking for. Reach out for a custom quote—we’ll recommend a setup that fits your needs and budget.

7. What time zone will my VA work in?

Your VA can work based on your preferred schedule or adjust hours to align with your business operations. We prioritize flexibility and availability.

8. Is there a contract or minimum commitment?

We typically recommend at least a 3-month commitment for optimal results. Let’s talk about what works best for you.